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Concave FORT Successfully Completes Afiniti – United States – Secure Architecture Review & redesign based on best practices

Afiniti – A TRG Company (Formerly SATMAP inc.) is one of the world’s leading applied artificial intelligence solutions, which had its first commercial deployment in 2009. Since then, Afiniti has optimized over 450 million calls across four continents. Afiniti is the only contact center technology that optimizes call outcomes by pairing agents with callers in […]